| Good morning, Oakleaf Business Training. How can I help you? Hello, my name's Enid Stevens, of Appleyard Smith. I've booked two one-day courses, but now I need to change one of them. Let me get your details up on the screen. Right, you've booked Report Writing next month. Yes, that one's OK. It's Taking Minutes that I can't manage, on the 8th of July. Do you know when it's running again? Let me see. Not until the 18th of September, I'm afraid. That sounds fine. I think I'll be abroad then. Then there's the first and the 13th, October. I'd like the later date, please. Fine, I'll change your booking. Another thing, it says in your brochure, everyone attending a course gets a certificate, but I haven't received one from a course I took last January. I'm sorry about that. Which course was it? Something to do with dealing with the public? That must have been Customer Service. Sounds familiar. OK, I'll put it in the post today. Thank you very much. Goodbye. Goodbye. | |
| 早上好！奥克伍德商务培训，有什么可以帮到您? 你好，我叫伊妮德史蒂芬，阿普尔亚德史密斯。我有预定了两个全天课程，但是现在我要改下其中一个。 我看看你的具体信息，是的，您订了下个月的报告写作。 是的，那个没问题，是另一个七月八号的课程，我不能安排出时间，你知道这个课程什么时候会从新开吗？ 我看看，恐怕要到九月十八号去了哦。 貌似不错，不过我想那个时候我正在国外。 那样的话，十月一号和十月十三号还有。 那我选后面这个时间吧。 好的，我帮您改预定。 另外，你们的宣传册上说每个参加课程的人都会有个证书，可我还没收到我去年一月的课程的证书。 抱歉，是哪一门课程呢？ 关于处理公共事务的？ 那一定是客户服务。 嗯，听起来很熟悉。 好的，我今天给您寄出去。 多谢你拜拜 拜拜 |
| Good morning, Oakleaf Business Training. How can I help you? Hello, my name' s Enid Stevens, of Appleyard Smith. I' ve booked two oneday courses, but now I need to change one of them. Let me get your details up on the screen. Right, you' ve booked Report Writing next month. Yes, that one' s OK. It' s Taking Minutes that I can' t manage, on the 8th of July. Do you know when it' s running again? Let me see. Not until the 18th of September, I' m afraid. That sounds fine. I think I' ll be abroad then. Then there' s the first and the 13th, October. I' d like the later date, please. Fine, I' ll change your booking. Another thing, it says in your brochure, everyone attending a course gets a certificate, but I haven' t received one from a course I took last January. I' m sorry about that. Which course was it? Something to do with dealing with the public? That must have been Customer Service. Sounds familiar. OK, I' ll put it in the post today. Thank you very much. Goodbye. Goodbye. | |
| zao shang hao! ao ke wu de shang wu pei xun, you shen me ke yi bang dao nin? ni hao, wo jiao yi ni de shi di fen, a pu er ya de shi mi si. wo you yu ding le liang ge quan tian ke cheng, dan shi xian zai wo yao gai xia qi zhong yi ge. wo kan kan ni de ju ti xin xi, shi de, nin ding le xia ge yue de bao gao xie zuo. shi de, na ge mei wen ti, shi ling yi ge qi yue ba hao de ke cheng, wo bu neng an pai chu shi jian, ni zhi dao zhe ge ke cheng shen me shi hou hui cong xin kai ma? wo kan kan, kong pa yao dao jiu yue shi ba hao qu le o. mao si bu cuo, bu guo wo xiang na ge shi hou wo zheng zai guo wai. na yang de hua, shi yue yi hao he shi yue shi san hao hai you. na wo xuan hou mian zhe ge shi jian ba. hao de, wo bang nin gai yu ding. ling wai, ni men de xuan chuan ce shang shuo mei ge can jia ke cheng de ren dou hui you ge zheng shu, ke wo hai mo shou dao wo qu nian yi yue de ke cheng di zheng shu. bao qian, shi na yi men ke cheng ne? guan yu chu li gong gong shi wu de? na yi ding shi ke hu fu wu. , ting qi lai hen shu xi. hao de, wo jin tian gei nin ji chu qu. duo xie ni bai bai bai bai |
| Good morning, Oakleaf Business Training. How can I help you? Hello, my name' s Enid Stevens, of Appleyard Smith. I' ve booked two oneday courses, but now I need to change one of them. Let me get your details up on the screen. Right, you' ve booked Report Writing next month. Yes, that one' s OK. It' s Taking Minutes that I can' t manage, on the 8th of July. Do you know when it' s running again? Let me see. Not until the 18th of September, I' m afraid. That sounds fine. I think I' ll be abroad then. Then there' s the first and the 13th, October. I' d like the later date, please. Fine, I' ll change your booking. Another thing, it says in your brochure, everyone attending a course gets a certificate, but I haven' t received one from a course I took last January. I' m sorry about that. Which course was it? Something to do with dealing with the public? That must have been Customer Service. Sounds familiar. OK, I' ll put it in the post today. Thank you very much. Goodbye. Goodbye. | |
| zǎo shàng hǎo! ào kè wǔ dé shāng wù péi xùn, yǒu shén me kě yǐ bāng dào nín? nǐ hǎo, wǒ jiào yī nī dé shǐ dì fēn, ā pǔ ěr yà dé shǐ mì sī. wǒ yǒu yù dìng le liǎng gè quán tiān kè chéng, dàn shì xiàn zài wǒ yào gǎi xià qí zhōng yí gè. wǒ kàn kàn nǐ de jù tǐ xìn xī, shì de, nín dìng le xià gè yuè de bào gào xiě zuò. shì de, nà gè méi wèn tí, shì lìng yí gè qī yuè bā hào de kè chéng, wǒ bù néng ān pái chū shí jiān, nǐ zhī dào zhè gè kè chéng shén me shí hòu huì cóng xīn kāi ma? wǒ kàn kàn, kǒng pà yào dào jiǔ yuè shí bā hào qù le ó. mào sì bù cuò, bù guò wǒ xiǎng nà gè shí hòu wǒ zhèng zài guó wài. nà yàng de huà, shí yuè yī hào hé shí yuè shí sān hào hái yǒu. nà wǒ xuǎn hòu miàn zhè gè shí jiān ba. hǎo de, wǒ bāng nín gǎi yù dìng. lìng wài, nǐ men de xuān chuán cè shàng shuō měi gè cān jiā kè chéng de rén dōu huì yǒu gè zhèng shū, kě wǒ hái mò shōu dào wǒ qù nián yī yuè de kè chéng dí zhèng shū. bào qiàn, shì nǎ yī mén kè chéng ne? guān yú chǔ lǐ gōng gòng shì wù de? nà yí dìng shì kè hù fú wù. , tīng qǐ lái hěn shú xī. hǎo de, wǒ jīn tiān gěi nín jì chū qù. duō xiè nǐ bài bài bài bài |
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