| After the meal, it's time to digest the bill. And if service hasn't been included, most of us add a little bit extra on to the credit card bill. At this restaurant, all of the tips, both credit card and cash, shared out among the staff at the end of the week. I've worked in a place before that hasn't done that, and it's not fair to put in so much and at the end of the day, you're not getting out what you should get out. But it seems in many restaurants, that's common practice. Nearly ten years ago, four waiters at this restaurant took action against the managers, claiming the non-cash tips they felt they were owed were being used to top up their basic salary. The owner fought them in the High Court, Appeal Court, House of Lords and now the European Court of Human Rights. All ruled in his favour. He denies any tips will used to pay their weekly wages. Whether it was credit card or cheque, they got the lot, less tax and insurance. Not so, say the waiters, who claim they only received a fraction of the tips the customers added to their bills. On the credit card, after one month checking at the two restaurants, we realised that he was paying us a third of what actually was on the credit card, in tips. But now the waiters have found all their legal avenues end in a cul-de-sac. Some now fear it'll set a precedent about who gets what when the credit card tips are carved up. So if you want your waiter or waitress to get the extra in their pockets, then it's best showing your appreciation in hard cash. Robert Nisbet, BBC News. | |
| ROBERT NISBET: 就餐之后就该埋单了。如果服务费没算进去的话，我们大多会在信用卡账单上加付一点。在这家餐馆，所有小费，不论是刷卡还是现金支付，都在每周末让所有员工平摊。 JASMINE LAURE: 我之前工作的地方不这么做，服务员付出那么多但一天结束了却得不到该得的，这不公平。 ROBERT NISBET: 但在许多餐馆这点似乎是惯例。大约十年前，这家餐馆的四名服务员抗议经理，声称他们觉得本该付给他们的非现金小费被用来补偿他们的基本工资。餐馆老板在高院、上诉法庭、上议院和现在的人权欧洲法院与他们周旋。一切都对老板有利。老板否认任何小费被用来支付周工资。 LAURO MORTALI: 无论是信用卡还是现金，他们受益丰厚，税少，保险少。 ROBERT NISBET: 并非如此。服务员们说他们只得到客人加在账单上的小费中的一小部分。 SANDRO NERVA: 刷卡的话，在两家餐馆结账后一个月，我们才发觉付给我们的是实际账单上给的小费的三分之一。 ROBERT NISBET: 但现在服务员们发觉他们所有的合法收入都陷入僵局了。有的担心这会给如何分配信用卡小费定下先例。所以如果你想要服务员有点外快，那么最好是体谅地给现金。英国广播公司Robert Nisbet的报道。 |
| After the meal, it' s time to digest the bill. And if service hasn' t been included, most of us add a little bit extra on to the credit card bill. At this restaurant, all of the tips, both credit card and cash, shared out among the staff at the end of the week. I' ve worked in a place before that hasn' t done that, and it' s not fair to put in so much and at the end of the day, you' re not getting out what you should get out. But it seems in many restaurants, that' s common practice. Nearly ten years ago, four waiters at this restaurant took action against the managers, claiming the noncash tips they felt they were owed were being used to top up their basic salary. The owner fought them in the High Court, Appeal Court, House of Lords and now the European Court of Human Rights. All ruled in his favour. He denies any tips will used to pay their weekly wages. Whether it was credit card or cheque, they got the lot, less tax and insurance. Not so, say the waiters, who claim they only received a fraction of the tips the customers added to their bills. On the credit card, after one month checking at the two restaurants, we realised that he was paying us a third of what actually was on the credit card, in tips. But now the waiters have found all their legal avenues end in a culdesac. Some now fear it' ll set a precedent about who gets what when the credit card tips are carved up. So if you want your waiter or waitress to get the extra in their pockets, then it' s best showing your appreciation in hard cash. Robert Nisbet, BBC News. | |
| ROBERT NISBET: jiu can zhi hou jiu gai mai dan le. ru guo fu wu fei mei suan jin qu de hua, wo men da duo hui zai xin yong ka zhang dan shang jia fu yi dian. zai zhe jia can guan, suo you xiao fei, bu lun shi shua ka hai shi xian jin zhi fu, dou zai mei zhou mo rang suo you yuan gong ping tan. JASMINE LAURE: wo zhi qian gong zuo de di fang bu zhe me zuo, fu wu yuan fu chu na me duo dan yi tian jie shu liao que de bu dao gai de de, zhe bu gong ping. ROBERT NISBET: dan zai xu duo can guan zhe dian si hu shi guan li. da yue shi nian qian, zhe jia can guan de si ming fu wu yuan kang yi jing li, sheng cheng ta men jue de ben gai fu gei ta men de fei xian jin xiao fei bei yong lai bu chang ta men de ji ben gong zi. can guan lao ban zai gao yuan shang su fa ting shang yi yuan he xian zai de ren quan ou zhou fa yuan yu ta men zhou xuan. yi qie dou dui lao ban you li. lao ban fou ren ren he xiao fei bei yong lai zhi fu zhou gong zi. LAURO MORTALI: wu lun shi xin yong ka hai shi xian jin, ta men shou yi feng hou, shui shao, bao xian shao. ROBERT NISBET: bing fei ru ci. fu wu yuan men shuo ta men zhi de dao ke ren jia zai zhang dan shang de xiao fei zhong de yi xiao bu fen. SANDRO NERVA: shua ka de hua, zai liang jia can guan jie zhang hou yi ge yue, wo men cai fa jue fu gei wo men de shi shi ji zhang dan shang gei de xiao fei de san fen zhi yi. ROBERT NISBET: dan xian zai fu wu yuan men fa jue ta men suo you de he fa shou ru dou xian ru jiang ju le. you de dan xin zhe hui gei ru he fen pei xin yong ka xiao fei ding xia xian li. suo yi ru guo ni xiang yao fu wu yuan you dian wai kuai, na me zui hao shi ti liang di gei xian jin. ying guo guang bo gong si Robert Nisbet de bao dao. |
| After the meal, it' s time to digest the bill. And if service hasn' t been included, most of us add a little bit extra on to the credit card bill. At this restaurant, all of the tips, both credit card and cash, shared out among the staff at the end of the week. I' ve worked in a place before that hasn' t done that, and it' s not fair to put in so much and at the end of the day, you' re not getting out what you should get out. But it seems in many restaurants, that' s common practice. Nearly ten years ago, four waiters at this restaurant took action against the managers, claiming the noncash tips they felt they were owed were being used to top up their basic salary. The owner fought them in the High Court, Appeal Court, House of Lords and now the European Court of Human Rights. All ruled in his favour. He denies any tips will used to pay their weekly wages. Whether it was credit card or cheque, they got the lot, less tax and insurance. Not so, say the waiters, who claim they only received a fraction of the tips the customers added to their bills. On the credit card, after one month checking at the two restaurants, we realised that he was paying us a third of what actually was on the credit card, in tips. But now the waiters have found all their legal avenues end in a culdesac. Some now fear it' ll set a precedent about who gets what when the credit card tips are carved up. So if you want your waiter or waitress to get the extra in their pockets, then it' s best showing your appreciation in hard cash. Robert Nisbet, BBC News. | |
| ROBERT NISBET: jiù cān zhī hòu jiù gāi mái dān le. rú guǒ fú wù fèi méi suàn jìn qù de huà, wǒ men dà duō huì zài xìn yòng kǎ zhàng dān shàng jiā fù yì diǎn. zài zhè jiā cān guǎn, suǒ yǒu xiǎo fèi, bù lùn shì shuā kǎ hái shì xiàn jīn zhī fù, dōu zài měi zhōu mò ràng suǒ yǒu yuán gōng píng tān. JASMINE LAURE: wǒ zhī qián gōng zuò de dì fāng bù zhè me zuò, fú wù yuán fù chū nà me duō dàn yì tiān jié shù liǎo què dé bú dào gāi dé de, zhè bù gōng píng. ROBERT NISBET: dàn zài xǔ duō cān guǎn zhè diǎn sì hū shì guàn lì. dà yuē shí nián qián, zhè jiā cān guǎn de sì míng fú wù yuán kàng yì jīng lǐ, shēng chēng tā men jué de běn gāi fù gěi tā men de fēi xiàn jīn xiǎo fèi bèi yòng lái bǔ cháng tā men de jī běn gōng zī. cān guǎn lǎo bǎn zài gāo yuàn shàng sù fǎ tíng shàng yì yuàn hé xiàn zài de rén quán ōu zhōu fǎ yuàn yǔ tā men zhōu xuán. yī qiè dōu duì lǎo bǎn yǒu lì. lǎo bǎn fǒu rèn rèn hé xiǎo fèi bèi yòng lái zhī fù zhōu gōng zī. LAURO MORTALI: wú lùn shì xìn yòng kǎ hái shì xiàn jīn, tā men shòu yì fēng hòu, shuì shǎo, bǎo xiǎn shǎo. ROBERT NISBET: bìng fēi rú cǐ. fú wù yuán men shuō tā men zhǐ de dào kè rén jiā zài zhàng dān shàng de xiǎo fèi zhōng de yī xiǎo bù fèn. SANDRO NERVA: shuā kǎ de huà, zài liǎng jiā cān guǎn jié zhàng hòu yí gè yuè, wǒ men cái fā jué fù gěi wǒ men de shì shí jì zhàng dān shàng gěi de xiǎo fèi de sān fēn zhī yī. ROBERT NISBET: dàn xiàn zài fú wù yuán men fā jué tā men suǒ yǒu de hé fǎ shōu rù dōu xiàn rù jiāng jú le. yǒu de dān xīn zhè huì gěi rú hé fēn pèi xìn yòng kǎ xiǎo fèi dìng xià xiān lì. suǒ yǐ rú guǒ nǐ xiǎng yào fú wù yuán yǒu diǎn wài kuài, nà me zuì hǎo shì tǐ liàng dì gěi xiàn jīn. yīng guó guǎng bō gōng sī Robert Nisbet de bào dào. |
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